From the introduction:
People are the life of every city. How do you quickly populate a fantasy game city with interesting characters? Shards of the City answers that question! With 25 full encounters and events (including plot hooks to draw the adventurers in for future interaction), and another 50 colorful descriptions, there are more than enough people here to enliven a world for a long time.
Shards of the City focuses on encounters with humans, to make it useful in the widest variety of game settings, but other races could be easily substituted in most of the encounters. In the meantime, the occasional orcish weapons seller or goblin bartender will keep player characters on their toes. All material is system-neutral, and indexed to make it easy for a GM to find inspiration or something for a specific situation.